Cancellation policy

Subscription Cancellations

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose a pay in advance fixed subscription.
If you don't want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time, giving us 14 days notice. To cancel you can email kirsty@stitchkit.co.uk. See our returns policy for more details on returns and refunds.

Skipping Subscription Boxes

The skip function is available to enable you to take a short break from receiving boxes. 

You can skip a box if you want to miss one box for example if you are going on holiday. This will mean your payment for your next box will not be taken and your subscription will restart the following month. To skip a box please email kirsty@stitchkit.co.uk